FAQ

Signing up and contacting others is and always will be free. You only have to pay when you decide to start a project with a Mentor, from which we'll receive a small ratio.

Apart from the Mentor validation process, a safe and secure online system, and payment site, all our Mentors are real people behind their profiles. This is why contacting them costs nothing, so students can decide whether they want the Mentor’s help before paying for anything.

We are a student-oriented, open-minded community of passionate and friendly university students. Instead of signing you someone who explains the application process for an overpriced hourly rate, we give you the opportunity to choose your Mentor and get answers to all of your questions for a fair fee. Our Mentors are from all around the world with unique knowledge and fresh experience of their local universities. 

It’s our process to make sure all our Mentors are legitimate to help students with the application and the other services. They need to be able to show their Student IDs or official university e-mail addresses. We also offer them online Mentor courses, so they can give the best service possible.

Mentors can help you in several ways. First, they can tell you all the information you might need about your future studies, your dream university, the city you would like to study in or even the budget you will need. They can also help you with the application process, with registration and deadlines - things that are especially difficult when applying abroad. If you need, they can help you with accommodation, student jobs or even how to finance your studies and other practical things.

A coupon is a code which every Witmeup User gets from our site when they register. If you share this coupon with your friend and if she or he registers on our site you both will get a free Contact Ticket. She/He only has to enter your coupon after the registration!

On the University Pages you can share snippets connected to your university. Tell your stories, opinions, give tip and share updates. This is an important tool of the Witmeup online student community that helps students searching for their dream places get useful information.

We want to keep it as informative as possible so please post only relevant and appropriate things.

Our Mentors have decided to dedicate their free time to help you out with information that might be difficult, or straight impossible to find on university pages or forums. There is no way for misinformation. Also, you can get insights from people who have already been through the whole application process.

Contact tickets are for both students and Mentors who want to get in contact with each other.  All user get free  Contact Tickets at the registration so you can use the system for free. After you can either buy them for a very small fee (1€) or get some for free through coupons. This isn't a tool to make a profit on our site but to protect both parties. This way the Mentors don't have to deal with students who just want to get free information from them and the students can be sure that the Mentor really has time for them and takes their project seriously. 

Witmeup Mentors are current or former university students from all around the world with all the essential information on application difficulties and university life. They are here to help future students get into the university of their dreams.

You just have to register and create your profile on Witmeup. Remember, the more attractive your profile, the more students will probably contact you. You can also get useful information from our online courses and earn badges to make your profile more credible.

We are a startup, and our mission is to create a platform for highschool students who need help with their application to university. We want to connect them with Mentors (university students) who have already completed this process and have first-hand knowledge. We want to create a free marketplace for both parties with a safe and user friendly environment.

Of course, you can choose! It’s al your decision - this is your advantage on Witmeup. The cheaper the more efficient, you might say, as you will only pay for the services you actually need, not for things you are might not interested in. 

Completing our online courses is the best way to understand what it means to be a Mentor. These courses will help you understand our site and your mentorship and be prepared when students contact you. These video courses don't take much time at all and are super helpful! (If you want to be constantly updated, subscribe to our newsletter, or follow us on social media facebook; instagram; twitter).

If you still have any other questions, don’t hesitate to contact